Loup is the #1 NetSapiens Unified Communications CRM Integration Software
Offical Press Release via www.netsapiens.com
netsapiens, Inc., a leading provider of Unified Communications (UC) technology for service providers and large enterprises, announces today a new partnership with Loup, a Google-powered software-as-a-service solution that helps businesses integrate their UC platform with hundreds of CRMs and web-based applications.
netsapiens’ SNAPsolution software platform produces a world class UC infrastructure for its service provider customers with features such as hosted PBX, SIP trunking and call center features. Through this new partnership, netsapiens’ customers will be able to offer Loup’s application to their clients–all fully branded as their own. Loup’s offer includes a Google Chrome extension, service provider portals, and portals for both customer administrators and end users. Customers will benefit from the integration of UC platforms with their applications, enabling click-to-dial, caller information screen pops and call analytics.
“We have many customers increasingly asking for more integration options to offer to their end users.” said Ken Adams, VP Marketing and Partnerships at netsapiens. “We are very impressed with the design of the Loup application and platform, which meets the demand of the market – to be able to integrate into many hard-to-reach applications at an affordable price. We’re also thrilled to have the ability to enable our customers to fully brand the application for their end users.”
“We’ve taken a different approach than other integration software providers. We do what we call a thin integration. This opens our extension up to exponentially more applications and enables the top features that customers are looking for,” said Mike Cromwell, Chief Executive Officer at Loup. “Our application was purpose built to be offered through platform providers and their customers because we know they want to control the brand, the customer experience and drive higher revenue and margins.”
Provides Unified Communications for Service Providers and Enterprises
Netsapiens is a California based company headquartered in San Diego that provides Unified Communications solutions. Founded in 2002, Netsapiens has engineered a white labelable Softswitch solution that operates as a cloud-based PBX. Today, Netsapiens provides solutions to the largest tier-one carriers, enterprise businesses and service providers large and small. By focusing on providing next-generation Unified Communication solutions, Netsapiens' offers a unique growth opportunity to companies who do not want to build their own PBX. With over 120 service providers in the portfolio and 500,000 plus seats deployed on the software, Netsapiens offers a turnkey solution through their all-inclusive suite of UC-enabled services. The goal is to provide a truly unified experience.